B2B Ecommerce Websites from Azox: One New, One Upgraded

A consumer-facing B2C site for Zila went live a couple weeks ago and now the company’s B2B ecommerce website is ready. Zila is an oral hygiene company that makes products used for oral care and cancer screening and sells them to dental professionals. The company’s B2B ecommerce website provides an environment that these professionals can use to browse electric toothbrushes, lasers, oral medications and more. While searching Zila’s inventory, users will be shown related products based on what they are viewing to encourage up selling and cross selling. From the back end, Zila employees are also able to assign specific users unique catalogs as they deemed fit. This web store is equipped with a shipping rate calculator that provides UPS, USPS, FedEx and Purolater rates as well as Azox Credit Card Extension, which allows customers to submit credit card payments in Microsoft Dynamics GP that are processed real time.

In addition to this new B2B site, Azox has also completed an upgrade for Eminence, one of their existing customers. Eminence is a loudspeaker manufacturing company. The company has implemented Azox B2B ecommerce solution for Microsoft Dynamics GP as well as Azox Credit Card Extension, an epayment solution. The company was looking for a way to expedite the checkout process, so they opted for a new add-on. The Eminence B2B site now features one page\guest checkout, which makes placing an order quick and easy.

If you are in the market for a B2B or B2C web store, contact Azox today to learn more about what our solution offers. Azox also provides a Sales Portal site for customer service employees and sales reps as well as a mobile store. In addition to ecommerce, Azox has payment processing solutions for both ACH checks and credit cards as well as an online bill pay add-on module.

Join Azox for an Informative Webinar this Month!

The first of our monthly webinars will take place this week and will cover the benefits of using online bill pay. Interested in a different topic? Each month, we host three webinars. Topics covered include benefits of using our ecommerce solution that integrates with Microsoft Dynamics GP, secure payment processing and online bill pay. These webinars are available at no cost to you and last about 30 minutes. Please join us to learn more about our products! This month, the webinar schedule is as follows:

Advantagesof Online Bill Payment for Microsoft Dynamics GP

Wednesday, February 13, 2013

12:00 – 12:30 p.m. EST

Using our online bill pay solution will make it easier for your business to collect payments efficiently and on time. This solution, which integrates with Microsoft Dynamics GP, can be added to new or existing websites and allows customers to view, print and pay invoices online.

Secure Credit Card Processing in Microsoft Dynamics GP

Wednesday, February 20, 2013

12:00 – 12:30 p.m. EST

Azox Credit Card Extension provides businesses with a fast, secure and reliable system for accepting both credit card and ACH payments while seamlessly integrating with Microsoft Dynamics GP. This solution allows you to process and validate a transaction anytime; it provides enhanced security by storing data off site through tokenization and is PA-DSS certified and PCI compliant.

Integrated E-Commerce for Microsoft Dynamics GP

Tuesday, February 26, 2013

12:00 – 12:30 p.m. EST

Azox eSource Ecommerce Engine is available for three different environments, B2B, B2C and Sales Portal, which is used by customer service or sales employees. All three are compatible with Microsoft Dynamics GP and help a business grow online. These ecommerce solutions synchronize with Microsoft Dynamics GP to provide inventory and pricing information real time, which allows customers to see the most up-to-date information possible. In addition to placing orders online, customers are also able to track their packages, check their account statuses and pre-print invoices.

Zila Implements Azox B2C E-Commerce Solution with B2B to Follow

Azox has launched another new site, a consumer-facing web store that sells brush heads for professional, electric toothbrushes. This B2Cecommerce website was built for Zila to sell their Rotadent brand replacement brush heads that are designed for professional rotary toothbrushes. Soon, Zila will also have a B2B ecommerce web store to sell their other product lines to dental professionals.

Zila’s B2C ecommerce website displays the brush heads in two categories, Plus and Classic, making it easy for consumers to find what they are looking for. Once a consumer has made a purchase decision, it is easy for them to add and remove products from their shopping carts. Then, when it comes time to check out, return customers have the option to login or a new customer can create an account. When the checkout screen had been reached, shipping information is calculated for the consumer and from this point, since Zila has also implemented Azox Credit Card Extension, an ACH or credit card payment can be processed instantly. On the back end of things, this B2C ecommerce website is built on Microsoft Dynamics GP, which allows Zila to manage inventory real time, providing customers with the most up-to-date information possible.

This oral hygiene company is based in Fort Collins, Colo. with manufacturing facilities there as well as in Batesville, Ark. They are dedicated to finding suspicious abnormal oral lesions for pathology, preventing and treating gum disease and general oral health management. One way the company works towards this goal is by making products used for oral care and cancer screening that are sold directly to dental professionals, as well as the brush heads sold on the B2C website geared towards consumers.

Azox has developed and branded numerous B2C web stores in addition to B2B and customer service sales portal sites. Azox further offers epayment solutions that include ACH check/credit card processing and onlinebill pay. For those in the market for an ecommerce solution for Microsoft Dynamics GP, Azox hosts monthly informative webinars and offers personal demos. The company also provides product demo videos on their website and a multitude of data sheets and white papers to answer questions. For further information, Azox can be contacted at sales@azox.com or by calling (734)928-6010.

25 Great Cases for ERP System

There are many reasons to implement an enterprise resource planning (ERP) system, such as Microsoft Dynamics ERP. Our latest white paper, 25 Brilliant Ideas to Outsmart Your Competition with Microsoft Dynamics ERP, provides 25 real cases of how different companies in varying industries benefited from implementing one of these solutions. To read these success stories, download the white paper for free from the Azox website.

Many existing companies use ERP software to store both internal and external information across their entire organization in one place. This includes accounting, human resources, sales, marketing and more. When this data is located in one place, it becomes easily accessible by all employees, which in turn makes the flow of information within the business more efficient and the task of managing connections easier. This shared database typically operates real time, which ensures all information is as up to date as possible. It is also easy to install and get up and running. These systems typically use a database to host information and are able to operate with different types of computer hardware and network configurations.

ERP systems have been around for years. Originally they were used solely for back office functions, such as accounting or human resources. Then later the integration of front office functions came, such as Customer Resource Management (CRM) or ecommerce solutions like what we provide.

Microsoft Dynamics ERP is a type of this software and features four primary products, AX, GP, NAV and SL. These solutions have been implemented by both midsize companies as well as divisions of larger organizations. Benefits specific to using a Microsoft Dynamics ERP include:

• Connection of information across the entire company, both internally and externally.
• Readily accessible financial information and reports.
• Management of routine tasks, freeing up time for employees.
• Clear visibility into factors surrounding your company’s performance, such as profitability or areas that could use improvement.

These benefits and more can all be experienced once your company has implemented an ERP system, such as Microsoft Dynamics ERP.

In some situations, additional solutions will be necessary to make your system complete. These add-ons provide additional functions not offered by your chosen ERP. Azox, for example, is an ISV offering add-on ecommerce solutions as well as online bill pay and check/credit card processingfor Microsoft Dynamics GP. Azox epayment solutions will soon be compatible with Microsoft Dynamics NAV and CRM as well.

Reading about how real companies have benefited from implementing Microsoft Dynamics ERP for their organization will provide insight into how these systems are beneficial. Download our latest free white paper to read about 25 success stories and check out this infographic for more information.

Use of Multi-Store Feature Allowed Company to Establish a Unique Shopping Environment for Separate Division, Dimond Lighting

Another new site has gone live. Dimond Lighting has selected our business-to-consumer (B2C) ecommerce solution hosted in the cloud for creating an online catalog that displays their product line, which includes a variety of lamps. Dimond Lighting is a division of ELK, a company that designs and imports outdoor lighting fixtures, decorative accessories and furniture for residential, designer and commercial use. ELK has also chosen Azox for their online store and has implemented our business-to-business and customer service sales portal environments along with our e-payment solution for ACH check and credit card processing. These solutions are all built on the company’s existing ERP system, Microsoft Dynamics GP.

Dimond Lighting’s online catalog displays the various lamps offered by the company. The lamps are organized by type, for example table or floor lamps, and then by style, such as contemporary, traditional or kids. As a user browses the various selections, related products are suggested based on the item being viewed. The web store also includes a store locator feature, which allows users to find a location near them.

This online environment, which was an addition to ELK’s ecommerce website, was created using multi-store. This is a feature offered by Azox that makes the process of adding an additional, separately branded site more cost-effective. Further, since Dimond Lighting’s site was built on the same Microsoft Dynamics GP database as the online store for ELK, all the product information can be found and pulled from the same location. Thus, through using the multi-store feature, Dimond Lighting was able to have its own unique URL, a custom branded site and all product information could be added easily using the same database as the first web store built for ELK.

Azox has provided solutions similar to this for business of all sizes around the globe in the automotive, distribution, food and beverage, medical equipment, non-profit and retail industries. Azox is a recognized leader in providing both ecommerce and epayment solutions. For more information about these ecommerce environments built on Microsoft Dynamics GP and either our check/credit card processing or online bill pay solutions, contact Azox today. Each month we offer free, informative webinars about our products or you can setup a personal demo to gather more information.

January Webinar Topics: Advantages of Online Bill Pay, Secure Credit Card Processing and E-Commerce Solutions for Microsoft Dynamics GP

Throughout the month of January, Azox will be hosting three different webinars. We encourage all that are curious about our ecommerce solution or our e-payment and online bill pay products to attend one of these free informative webinars. Each one lasts around 30 minutes.

Advantages of Online Bill Payment for Microsoft Dynamics GP

Thursday, January 10, 2013

12:00 – 12:30 P.M. ET

Online bill pay makes it easier for your online business to collect payments in a timely, effective manner. Azox Online Bill Pay can be added to a new or existing website and integrates seamlessly with Microsoft Dynamics GP. This solution allows customers to view, print and pay their invoices online, which helps speed up the payment collections process. Without the need for manual calculations, this solution also reduces likelihood of human error.

Online Bill Pay and Secure Payment Processing for Microsoft Dynamics GP

Thursday, January 17, 2013

12:00 – 12:30 P.M. ET

Process credit cards and ACH payments securely and accept payments online using Azox Online Bill Pay and Credit Card Extension for Microsoft Dynamics GP. Azox Credit Card Extension provides PCI compliant credit card and ACH processing that allows data to be stored off-site through use of tokenization, which will reduce your company’s liability. Further, allowing customers to view, print and pay invoices online enhances self-service, improves the speed at which payments are collected and reduces errors.

Integrated E-Commerce for Microsoft Dynamics GP

Thursday, January 24, 2013

12:00 – 12:30 P.M. ET

Azox ecommerce solution offers three options available separately or together depending on your company’s need, B2B, B2C and a sales order environment. These solutions integrate with Microsoft Dynamics GP and help reduce the cost of your online selling operations while improving the experience for customers. The Azox ecommerce solution allows browsers to see real-time inventory and pricing information along with the most up-to-date product features. Customers will also be able to place and track their own orders online, pre-print invoices and check account statuses all from a secure ecommerce website.

New Ecommerce Solutions Compatible with Microsoft Dynamics GP Provided by Azox for Two Companies

Azox has upgraded and launched two sites, Joffrey’s Coffee & Tea Company and The Salvation Army Central Territory.

The first site, Joffrey’s, has implemented Azox eSource B2B and Sales Portal ecommerce solutions. These solutions have made it possible for the company to provide streamlined checkout along with the ability to track orders and sales history of customers. Additionally, their new web store was easy to build through use of drag and drop web parts and blends in with their already existing website. Joffrey’s is also able to keep inventory quantity and pricing updated easily and monitor behavior of shoppers while using the Azox ecommerce solution, which integrates seamlessly with Microsoft Dynamics GP.

Joffrey’s Coffee & Tea Company is located in Tampa, Fla. and sells gourmet, artisan roasted coffee and specialty teas, including black, green, red and white teas. Their products can be purchased at grocery stores, gourmet markets and coffee shops. Further, Joffrey’s products are used by hotels and resorts as well as some fine restaurants.

The upgrade to The Salvation Army Central Territory’s web store makes this company the first site to be using Azox eSource 3.3, which was launched in December 2012. Through their B2C storefront, The Salvation Army sells clothing, books, music and gifts. The Salvation Army has also implemented Azox Credit Card Extension to make checkout smooth and secure for consumers.

Azox develops and creates a variety of ecommerce solutions for companies around the globe in different industries. Ecommerce solutions are provided for B2B and B2C companies. A Sales Portal site for enhanced customer service is also an option, as is providing a web store for mobile users. These ecommerce sites are equipped with a number of standard features, such as inventory management, SEO functions and web analytics. Different modules are also available and include filters, product rate/review, one page checkout and more. Azox provides e-payment solutions as well, including credit card/ACH processing and online bill pay. These products are all compatible with Microsoft Dynamics GP. For more information about this ecommerce solution, credit card/ACH processing or online bill pay, contact Azox today.

December Webinar Topics: E-Commerce, Online Bill Pay and Credit Card Processing for Microsoft Dynamics GP

This week Azox will be hosting three different webinars, one on Wednesday, December 12, 2012 and two on Thursday, December 13, 2012. Join one of these informative webinars at no cost to learn about online bill pay, how to improve retail with e-commerce for Microsoft Dynamics GP or secure credit card processing.

Online Customer Bill Pay for Microsoft Dynamics GP

Wednesday, December 12, 2012

12:00 – 12:30 p.m.

Learn what this e-payment solution can do for your organization, including how online bill pay makes it possible to accept payments through your existing Microsoft Dynamics GP back office and improves customer self-service.

Improving Retail with Integrated E-Commerce for Microsoft Dynamics GP

Thursday December 13, 2012

12:00 – 12:30 p.m.

Attendees of this webinar will learn how having an e-commerce solution integrated with Microsoft Dynamics GP will improve business processes including effective cross selling or upselling, real-time inventory and pricing updates, SEO management, online order taking and secure credit card processing through tokenization and more.

Secure Credit Card Processing in Microsoft Dynamics GP

Thursday December 13, 2012

12:45 – 1:15 p.m.

The goal of this webinar is to inform attendees about what secure credit processing entails, such as use of tokenization for improved security. The Azox Credit Card Extension also provides real-time verification, fewer errors that might otherwise occur due to manual data-entry and a quick ROI. Register for this webinar to learn about these benefits and have other potential questions answered.

How to Authorize a Batch in Microsoft Dynamics GP

Last week we discussed how to authorize a credit card in Microsoft Dynamics GP. In this post we are going to cover how to create authorizations for a group of sales documents in a particular batch. This is useful for merchants who have a large volume of credit card transactions and want to process an entire day of authorized sales at once.

1. Open the Credit Card Batch Processing Window [Go to Transaction-Sales-CC Batch Processing].

2. Choose the Transaction Type as Authorization.
3. Select the batch you want to process and click [Redisplay].
4. The system will pull prior approved Authorizations in that batch for further processing. Select the documents you want to process or click [Check All].
5. Click [Process].
6. The system will return a PNRef and Status back instantly. Each PNRef you see represents a specific credit card transaction.

You also see these credit card transactions through the CC Transaction Inquiry Window [Inquiry-Sales-CC Trx Inquiry].

How to Authorize a Credit Card in Microsoft Dynamics GP

In this post we are going to cover how to authorize a credit card transaction in Microsoft Dynamics GP. We will begin in Sales Transaction Entry and authorize a credit card first, which will reserve funds on a card. Next week we will go over post authorizing which will actually charge an authorized credit card.

1. Open Sales Transaction Entry Window [Transaction-Sales-Sales Transaction Entry]
2. Create an Order

3. You will notice a CC Authorization window underneath the Sales Transaction Entry window.
4. Click [Transact] on the CC Authorization window. The CC Transaction Entry window will open.

5. The Amount will default to the Total amount in the Sales Transaction Entry window, in this case $107.00.

6. The default credit card on file will pull through.
7. Click [Process] on the CCTransactionEntry window.
8. A message box will be displayed to confirm the transaction. Click [Yes], if the transaction is approved, the CCTransactionEntry window will close and go back to the Sales Transaction Entry window and CC Authorization window. The authorization for $107.00 will be inserted into the CC Authorization window and a reference number will be provided for the originating document number.

New Whitepaper on Credit Card Processing Available

Request our free white paper and learn more about credit card processing and the different entities that are involved when a credit card payment is processed. This white paper also showcases how Azox can help fill the void by providing a solution for credit card processing in Microsoft Dynamics GP.

Additionally, this article will also educate the reader on PCI compliance standards and how maintaining a secure environment is essential in helping prevent cardholder data from being compromised. Request a free copy of the white paper here and it will be emailed to you.

Batch Processing in Microsoft Dynamics GP

We would like to thank Rose Business Solutions for putting together an educational video that goes over how to quickly create and process credit card payments for a group of batch documents in Microsoft Dynamics GP using Azox Credit Card Extension. Check out the video below.

Additional Gateways for Azox Credit Card Extension

Azox Credit Card Extension is now compatible with two additional gateways out of the box; Chase Paymentech, and Global Payments.

Importance of Using a PA-DSS Certified Solution

Read our recent post on ERP Software Blog that goes over why companies need to look closley at using payment application software that is secure and PA-DSS certified. Learn how products like Azox Credit Card Extension can help companies with the overall goal of implementing a PCI compliant environment. Read the full post here.

Demo Video for Azox Credit Card Extension and Encore's Recurring Billing

Earlier in June we announced support for our Credit Card Extension product with Encore Business Solutions’ Recurring Contract Billing. These paired solutions provide the user with the ability to process credit cards for SOP batches that are created by Encore’s Recurring Contract Billing. This creates a more automated and efficient billing process. View our demo video featuring Azox Credit Card Extension and Encore's Recurring Contract Billing.