Happy Holidays

Wishing everyone the best this holiday! And sending thanks to all our customers and partners who have helped make this year a success. Cheers to many more!

Just a reminder, Azox will be closed December 24, 25 and 31 as well as January 1, 2013 in observance of the holidays. Again, Merry Christmas and Happy New Year! 

New eSource Update Includes Compatibility with Microsoft Dynamics GP 2013 and Other Features

eSource has been updated to version 3.3 and now offers new functionalities, settings and web parts along with some routine fixes that have been made, allowing the software to operate more smoothly.

With eSource 3.3, now Azox can build your ecommerce site online as well as for mobile users. These mobile ecommerce sites have different configurations; however they provide the same look as the parent site and give users the option of switching back and forth between the mobile site and the full site to optimize the shopping experience.

There are several new settings that are part of this update, including buy/get specials available as pop-up windows or promo pages that become available as customers move from shopping to checkout, admin reports and updated settings windows for browsers. First, changes to the settings windows include login/password retrieval or reset for users who have forgotten these credentials.

Additionally, display and details of items now have more features. On the Item Detail Page, a new “Images” tab has been added. This allows large images to be configured on this page only. It also allows these large images to be displayed or hidden. And lastly, a final change made has created new fields for alternate images under the Item Detail Image window.

SQL Server Reporting Services (SSRS) are another feature of eSource 3.3. This report generating software comes from Microsoft and is server-based. It allows a variety of interactive reports to be generated and printed via an administered web interface.

New documentation for “Shortest Ship to Distance,” “Dimension Group Validation,” and “Recently Viewed Items” is now available, along with a few additional changes and bug fixes. And perhaps the most important feature, this ecommercesolution is completely compatible with Microsoft Dynamics GP 2013. To learn more about this product, or to schedule a demo, be sure to contact Azox today.

December Webinar Topics: E-Commerce, Online Bill Pay and Credit Card Processing for Microsoft Dynamics GP

This week Azox will be hosting three different webinars, one on Wednesday, December 12, 2012 and two on Thursday, December 13, 2012. Join one of these informative webinars at no cost to learn about online bill pay, how to improve retail with e-commerce for Microsoft Dynamics GP or secure credit card processing.

Online Customer Bill Pay for Microsoft Dynamics GP

Wednesday, December 12, 2012

12:00 – 12:30 p.m.

Learn what this e-payment solution can do for your organization, including how online bill pay makes it possible to accept payments through your existing Microsoft Dynamics GP back office and improves customer self-service.

Improving Retail with Integrated E-Commerce for Microsoft Dynamics GP

Thursday December 13, 2012

12:00 – 12:30 p.m.

Attendees of this webinar will learn how having an e-commerce solution integrated with Microsoft Dynamics GP will improve business processes including effective cross selling or upselling, real-time inventory and pricing updates, SEO management, online order taking and secure credit card processing through tokenization and more.

Secure Credit Card Processing in Microsoft Dynamics GP

Thursday December 13, 2012

12:45 – 1:15 p.m.

The goal of this webinar is to inform attendees about what secure credit processing entails, such as use of tokenization for improved security. The Azox Credit Card Extension also provides real-time verification, fewer errors that might otherwise occur due to manual data-entry and a quick ROI. Register for this webinar to learn about these benefits and have other potential questions answered.

BIOLASE E-Commerce Site Now Live

BIOLASE Technology, Inc. has a new e-commerce store developed by Azox. Using our eSource software, the company now has business to consumer and sales portal e-commerce sites that also use our credit card extension. The sites are easy to browse, integrate with the company’s existing Microsoft Dynamics GP back office and mirror the original website's design.

BIOLASE’s B2C provides smooth checkout and the ability to track orders online. Order histories are also saved making reordering simple. Further, this site offers some SEO capabilities, including customizable title pages and meta data. These SEO functions help a web store get found by the search engines. This software also provides customers with real-time pricing and inventory information.

The Sales Portal site is for the support staff at BIOLASE to use. This software application makes it possible for the staff to view a customer’s order in their Microsoft Dynamics GP history. This allows the sales staff to not only provide efficient customer support but also to place orders, provide accurate inventory and pricing information and send invoices to these customers.

Through using yet another Azox product, Credit Card Extension, BIOLASE customers can be assured their credit card and ACH payments are processed securely. This credit card processing application is PCI compliant and makes use of tokenization, which is a process that takes the credit card number and replaces it with a token. By doing this, less information is saved on a server, making for a more secure transaction.

BIOLASE is in the dentistry and medicine industries. The company is based out of Irvine, Cali. and specializes in the development of lasers and related products, which also includes manufacturing and marketing of these items. These lasers are used to issue safe, pain-relieving treatments.

For more information about the Azox e-commerce solution, visit our website.

eSource 3.2 Has Been Launched

eSource 3.2 Has Been Launched

A new and enhanced version of Azox e-commerce engine eSource has been released and offers improved features for users. The following has been altered:

One Page Checkout

Users are now able to proceed through checkout on a single page. With the next release, more features in one page checkout will be added.

eSource Installation

Users are now able to install, register and update/upgrade eSource via its home site.

Address Book (RK)

New look created for the address book.

Item Details – Attributes

A new web part for displaying attributes of items has been created.

Web Parts Clean-up

1.       Company Setup

2.       Gift Card Admin

3.       Log on static page

4.       Load Changes on Production/Customer with Version

5.       User Maintenance with Salesperson ID

6.       Breadcrumb with CatalogEngine-List

If you are interested in learning more about the new update, contact Azox E-commerce.

Holiday Greetings

While the Thanksgiving holiday means something different for everyone, including those of us here at Azox, we would like to take this time to express the gratitude we have for our partners and customers alike. Wherever you are and however you spend this holiday weekend, we wish you the best.

In observance of the holiday, Azox will be closed Thursday and Friday. Again, our way of giving thanks this time of year involves wishing you, your family and friends the best and safe travels as applicable. We’ll be back at it bright and early Monday morning. So, until then, cheers!

Sincerely,

Azox

End of November Webinars

Azox, Inc. is offering three informative webinars this month that are complimentary to anyone interested. Follow the links to sign up. Any feedback is always welcome!

Secure Credit Card Processing in Microsoft Dynamics GP

November 27, 2012

12:00 – 12:30 p.m.

Learn how Azox Credit Card processing allows you to process a transaction anytime, save time and reduce errors through eliminating the need for manual data entry and refrain from storing credit card information on your website through use of tokenization and encryption of data. These features and more integrate with Microsoft Dynamics GP.

Online Bill Pay and Secure Payment Processing for Microsoft Dynamics GP

November 28, 2012

12:00 – 12:30 p.m.

Attend this webinar to see how this Azox product gives customers a portal to pay their invoices online with secure login and safe storage of credit card information through tokenization. These capabilities will save you time, reduce human error and improve customer service.

Streamlining Your Business Process with E-Commerce for Microsoft Dynamics GP

November 29, 2012

12:00 – 12:30 p.m.

The Azox e-commerce solution integrates completely with Microsoft Dynamics GP and provides a way for users to place orders a variety of ways, view payments and sales order history, track orders, make and see instant price changes, monitor stock changes, send invoices and update customer account information all in one spot.

Wireless Giant Goes Live with Multiple B2B Sites

Wireless Giant, a provider of innovative solutions for retailers offering mobile phone products, accessories and services, has gone live with multiple e-commerce ordering sites from Azox. The Michigan based company has opened four stores selling Verizon, Sprint, Boost and Virgin Mobile products.

This website makes it easier to manage inventory and pricing between the web store and Microsoft Dynamics GP. They will soon deploy a consumer facing site as well.

How to Authorize a Batch in Microsoft Dynamics GP

Last week we discussed how to authorize a credit card in Microsoft Dynamics GP. In this post we are going to cover how to create authorizations for a group of sales documents in a particular batch. This is useful for merchants who have a large volume of credit card transactions and want to process an entire day of authorized sales at once.

1. Open the Credit Card Batch Processing Window [Go to Transaction-Sales-CC Batch Processing].

2. Choose the Transaction Type as Authorization.
3. Select the batch you want to process and click [Redisplay].
4. The system will pull prior approved Authorizations in that batch for further processing. Select the documents you want to process or click [Check All].
5. Click [Process].
6. The system will return a PNRef and Status back instantly. Each PNRef you see represents a specific credit card transaction.

You also see these credit card transactions through the CC Transaction Inquiry Window [Inquiry-Sales-CC Trx Inquiry].

How to Authorize a Credit Card in Microsoft Dynamics GP

In this post we are going to cover how to authorize a credit card transaction in Microsoft Dynamics GP. We will begin in Sales Transaction Entry and authorize a credit card first, which will reserve funds on a card. Next week we will go over post authorizing which will actually charge an authorized credit card.

1. Open Sales Transaction Entry Window [Transaction-Sales-Sales Transaction Entry]
2. Create an Order

3. You will notice a CC Authorization window underneath the Sales Transaction Entry window.
4. Click [Transact] on the CC Authorization window. The CC Transaction Entry window will open.

5. The Amount will default to the Total amount in the Sales Transaction Entry window, in this case $107.00.

6. The default credit card on file will pull through.
7. Click [Process] on the CCTransactionEntry window.
8. A message box will be displayed to confirm the transaction. Click [Yes], if the transaction is approved, the CCTransactionEntry window will close and go back to the Sales Transaction Entry window and CC Authorization window. The authorization for $107.00 will be inserted into the CC Authorization window and a reference number will be provided for the originating document number.

Rossi USA Site is Live

Rossi USA went live earlier this week with a consumer facing e-commerce site from Azox that provides one point of product and customer maintenance in Microsoft Dynamics GP.

Rossi has been creating firearms since 1889. Browse barrels, grips, apparel and other firearm accessories by visiting www.shoprossi.com.

Toronto Port Authority Bill Pay Site Goes Live

Toronto Port Authority has just went live with an online bill pay system from Azox that provides their customers with the ability to view account history (invoices, payments, and credits), as well as print and pay invoices by credit card.
 
This system also keeps their payment collection process more streamlined by integrating with their existing accounting software system, Microsoft Dynamics GP.

Toronto Port Authority provides important transportation, distribution, storage and container services to businesses in the City of Toronto. 

New Consumer Sites Go Live with Azox

More sites went live this months using Azox e-commerce platform that integrates inventory, pricing, orders and customer information with Microsoft Dynamics GP.


Since 1999 Bargain Locks has been focused on selling security-related hardware and locks. With their new online ordering site they can now easily maintain their products and pricing in Dynamics GP and have all that information reflect on the website instantly. On the site customers can buy padlocks, door locks, deadbolts, lock boxes and more. Visit their site at www.bargainlocks.com

AKJ Books is a book wholesaler of K - 12 schools, literacy programs and companies through out North America. Shoppers can narrow their results through filters and sort results by ISBN, author or price. Check out their store at http://store.akjbooks.com

See You at the 2012 Partner Event

The Partner Event makes its return for 2012 being held at its old stomping grounds of Fargo, ND. We at Azox are looking forward to attending the event this year from September 9-11. The Partner Event always provides our organization with insightful tips on ways for our sales and marketing teams to learn effectively and better sell and market our business. One of the best takeaways from attending the sessions is learning how other colleagues in the field are utilizing new marketing and sales strategies to help grow their business. Whether it is web marketing, referrals, or blogs and social media there are many workshops to choose from, each bringing something unique and interesting. We look forward to being there this year and networking with new and old colleagues in the Microsoft Dynamics community. View our video testimonial below and learn why we attend The Partner Event.

WPC 2012 Wrap Up

WPC 2012 in Toronto was a blast. A lot of exciting announcements were made by Microsoft including the October 29th release date of Windows 8. In addition, Windows Server 2012 will be released in the first week of August. Microsoft also reiterated the importance of the Microsoft Partner Network (MPN) and based their findings in a study conducted by IDC that mentioned a typical 50-person Microsoft partner organization with between US $5-10M in revenue and 2 – 5 competencies can realize US $320,000 in value directly from MPN benefits. According to Julie Bennani, general manager of the Microsoft Partner Network, there are more than 10,000 gold and 25,000 silver competency partners. Here are some pictures from a session at WPC that went over the current state of MPN. We look forward to attending WPC 2013 next year in familiar Houston, TX (location of Convergence 2012).

Using Social Media to Boost E-Commerce

In our recent post on ERP SoftwareBlog we mention how social media can be used as a channel to communicate with your customers and drive business back to your e-commerce store. With more and more consumers speaking their minds and becoming comfortable expressing their views on channels like FaceBook, Twitter and LinkedIn companies are taking more time making sure their customers' voices are heard.

As Azox we have a number of customers in the retail sector who run our integrated e-commerce solution and have incorporated successful social media marketing strategies that complement their e-commerce business. Download our article on "The Importance of Leveraging Social Media in E-Commerce", and learn how retailers like Del Sol, Cariloha and Dr. Hauschka have used social media to connect with customers and drive business back to their e-commerce sites.

Worldwide Partner Conference is Here

The 2012 Worldwide Partner Conference (WPC) is here. The event is being held in Toronto and runs through July 12 of this week. Our Sales Director, Giuseppe Ianni, will be on hand to discuss the latest product updates and answer any questions you may have.

Deepak Chopra, the renowned physician, public speaker and author known for being a thought leader of the mind-body-spirit movement will be at WPC. Don't miss this best selling author's address on Wednesday at 9:00 A.M. in the Air Canada Centre Arena.

New Sites Upgraded to eSource 3.1

Azox is pleased to have recently upgraded several integrated e-commerce sites to our latest version eSource 3.1.

Sunrise National Distributors, a warehouse distributor for aftermarket automotive products for over 20 years has upgraded their B2B e-commerce environment to eSource 3.1. Through the website dealers can order a variety of products like tonneau covers and floor mats from a variety of manufacturers while having pricing, inventory and customer information dynamically updated between their ERP system and their website.

Aqua Hot, manufacturers of hydronic heating systems for the RV industry, has also upgraded their site to the latest version of eSource. On the site dealers can order parts, tools and heaters, check their recent orders, view favorite catalogs, and check their account.

Azox ePayment Solutions Compatible with CyberSource Gateway

We have added another gateway for our ePayment solutions. Azox payment processing solutions now work with the CyberSource gateway. We are pleased to have out-of-the-box functionality with CyberSource for our Credit Card Extension product version 10.0.0. We look forward to adding more gateway compatibility in the future as we continue to build upon our ePayment solutions and its offerings.

In Remembrance of Steve Lublin

A dear friend and partner of ours, Steve Lublin, passed away peacefully on Monday. Our condolences go out to Steve’s family, the team at InterDyn CFO and anyone who was fortunate enough to know him. We have built a good working relationship with the people at InterDyn CFO and Steve was the foundation for that. We were extremely fortunate to work with him over the years and are deeply saddened of his passing. We look towards honoring his memory and continuing our support and commitment towards the company he has cared for over the last 25 years.

Azox Launches eSource 3.1

Azox e-commerce engine eSource has been updated to eSource 3.1 providing more enhanced features for users. The latest enhancement contains the following new features:

Online Bill Pay Multi-Currency
Allows Allows users to create payments with GP originating currency by adding invoices to be applied in the Cash Receipt Note field

Apply Credit Memo, Returns and Payments
Allow users to apply credit memo, returns, and unapplied payments to open invoices.

Admin Panel New Layout
A new admin panel has been created with a new appearance and look, making changes on the website faster, easier and more user friendly.



A collapsible Admin Panel allows users to have more visible room while working.



Version Number

eSource version number is not displayed on the Admin Panel and the eSource Settings page.

If you would like to learn more about the latest update, please contact us.

New Sites Go Live with E-Commerce Solution

Azox is pleased to have recently launched a couple of new integrated e-commerce sites for Sportsman Cap Network and Connolly Music.

 



Sportsman Cap Network, a wholesaler of blank headwear and bags for screen printers, embroiderers and promotional products dealers went live with their new b2b shopping site allowing dealers and distributors to easily order products online and check order and account history.

 

Connolly Music Company, is the US source behind several brand of best-in-class music products. Their new consumer b2c shopping site allows visitors to place orders online and allow those orders to be fulfilled and processed in Microsoft Dynamics GP instantly.

2012 Post-Convergence Wrap Up

Another Convergence has come and gone. This just happened to be the largest Convergence ever with over 10,000 attendees, and 40% of those attendees were existing Microsoft Dynamics GP customers. This was our 10th consecutive year sponsoring Convergence and each one provides us with something new.



Some of the big announcements Microsoft had this year included a demo of Microsoft Dynamics ERP running Metro UI on a tablet. With Windows 8, Microsoft is pushing the Metro user interface which features a cleaner and more refined layout that is optimized for tablets and mobile devices. Another big announcement was GP 12/2013 web client. This will allow Dynamics GP to run from a browser, which will have to be Internet Explorer. Microsoft is also stating that all GP windows and third party add-on products should be available to work right away.

Not everything was business, and we had time to party, sponsoring the Rock-N-Rave party, which was held at Pete’s Dueling Piano Bar and Lucky Strike Lanes. We had a great time meeting up with partners and customers even if Team Azox did get beat in bowling.



The closing keynote was terrific and General Colin Powell’s speech on leadership was truly inspiring and humorous at the same time. It provided a good closing to a great show. We are looking forward to taking what we learned from Convergence 2012 and applying it to the year ahead.

Please check out our photos from the show on Flickr.

eSource 3 to Launch at Convergence 2012

At Convergence 2012 in Houston Azox will be unveiling its latest e-commerce solution, eSource 3, which helps Microsoft Dynamics GP 2010 users by connecting their Sales Order Processing and Inventory with their web store. This will be the tenth year Azox has been a sponsor at Convergence and the latest solution adds easier online setting and catalog engine management, mobile store capability, linked attributes for narrowing of search results (i.e. make/model/year), swatch capabilities for displaying multiple product styles, and shorter URLS which will help improve search engine optimization.

Stop by Booth 1210 to learn more about Azox latest e-commerce release and how companies can connect e-commerce and Microsoft Dynamics GP and how it can help businesses grow online.

Stop By Our Booth and Win Prizes from Azox Customers

Stop by our booth 1210 at Convergence from March 18-21 and win prizes from our customers Electra Bike, Five Hour Energy, Klim, Taurus USA, and Okeefee's/Gorilla Glue.

Connecting Mobile E-Commerce and ERP Systems

In our latest post on ERP Software Blog we discuss how mobile commerce has changed the way many of us now shop online. With mobile sales expected to reach $31 billion in 2016, more and more people will be looking online to make purchases. If a company is taking orders online from their e-commerce site and placing them directly into their ERP system, having an e-commerce store that is branded for mobile compatibility can provide another sales channel for a company selling online. Read our full blog post on ERP Software Blog and find out how connecting mobile commerce and ERP systems can help grow business.

Why You Should Attend Convergence 2012

The premier event for Microsoft Dynamics customers, partners and prospects is around the corner. Convergence 2012 will take place from March 18-21 in Houston and we will be there sponsoring. We have compiled some of the best reasons why you should make an effort and attend.

1. Sessions - With over 350 break-out sessions geared towards different skill levels and audiences you are sure to find something that suits your area. Learn how to get the most out of Microsoft Dynamics solutions whether you are a business decision maker or a power user there is something for everyone. Check the session catalog here to find a session that interests you.
2. Networking - Convergence is home to thousands of Microsoft partners and customers from around the world. What better place than here to pick their brains, form connections and find out their business challenges and how Microsoft Dynamics has helped them.
3. Find Solutions - With hundreds of exhibitors on hand you are sure to find an ISV solution that adds greater functionality and extend your Microsoft Dynamics solution further. View the list of Exhibitors here.
4. Keynotes - COO of Microsoft, Kevin Turner, and President of Microsoft Business Solutions Division, Kirill Tatarinov, will be addressing Convergence attendees. Also, General Colin Powell, USA (Ret.) will be giving a keynote speech, which will definitely be a can't miss event.
5. Have Fun - It is good to unwind a bit too, and Convergence offers many opportunities to do just that. Whether it is the opening Convergence Reception with Daughtry at Minute Made Park or the Rock-N-Rave party on Monday, March 19th which we mentioned in an earlier post.

Get Ready for Rock-N-Rave in Houston!

Azox is glad to be a sponsor for the premier Convergence party as Rock-N-Rave makes its way down to Houston during Convergence 2012. The party will be so big this year we are taking it to two venues, Pete’s Dueling Piano Bar and Lucky Strike Lanes. The party gets started on Monday, March 19th from 9 PM - 2 AM. For those of you making the trip to Convergence this year we look forward to seeing you there. Stay up to date by visiting the Official Rock-N-Rave Facebook page.

Azox is a Bronze Sponsor at Microsoft Converence 2012 in Houston

Azox is a bronze sponsor at Microsoft Convergence 2012 in Houston. This is the largest event for the Microsoft Dynamics business community and runs from March 18-21. Since 2002, Azox has been sponsoring Convergence and this year Azox will be exhibiting at booth 1210. We are looking to showcasing our latest solutions and meeting with customers, partners and Microsoft Dynamics GP users.

Convergence brings together customers, partners, team members and industry experts to get the most out of everyone’s investment in Microsoft Dynamics. Headlines include performances from DAUGHTRY at Minute Maid Park, and keynotes from Chief Operating Officer, Kevin Turner, and President of Microsoft Business Solutions Division, Kirill Tatarinov. Don’t forget Azox will also be sponsoring the Rock-N-Rave party, which will be at Pete’s Dueling Piano Bar and Lucky Strike Lanes on March 19th from 9PM-2AM. Check out the Rock-N-Rave Facebook page for updates. We look forward to seeing many of you there at the event.